ISO 17100:2015 Translation Services Certification in India

Show clients that your translation work is done by qualified people, checked by a second linguist and delivered through a controlled process.

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Buyers of translation cannot easily judge quality themselves, so they look for proof of how it is produced.

ISO 17100 certifies the process and the people: who translates, who checks, and how the work is managed from enquiry to delivery.

Since 2012

in ISO training, consulting and certification

End-to-End Support

from gap analysis to certification

Training Included

for your team and internal auditors

Verifiable

certificates you can check online

What is ISO 17100?

ISO 17100:2015 is the international standard for translation services. It sets out requirements for the core processes, resources and other aspects needed to deliver a quality translation service that meets applicable specifications.

It applies to translation service providers (TSPs), including agencies and in-house translation teams. It requires competent translators, a check of every translation by a second qualified person, and defined project management, record keeping and feedback handling.

ISO 17100:2015, together with its 2017 amendment, is the current edition. A revision project has been approved but no new edition has been published, so we will update this page when it is.

Benefits of ISO 17100 Certification

Client confidence

Give buyers independent evidence of a controlled translation process.

Win tenders and contracts

Meet requirements that governments, corporates and agencies increasingly include.

Consistent quality

Every translation is checked by a second qualified linguist.

Qualified people

Define and record the competence of translators, revisers and reviewers.

Better project control

Clear steps, records and feedback handling reduce errors and rework.

Competitive edge

Stand out from providers who cannot show how quality is achieved.

How We Work

1

Gap analysis

We compare your current process and resources against ISO 17100:2015.

2

Plan and document

We help define your workflow, competence records and quality procedures.

3

Train your people

Awareness session for key staff plus internal auditor training.

4

Implement and audit

We hand-hold you through internal audits and management review.

5

Certification

Certification audit, certificate issue and ongoing support.

Who Needs ISO 17100?

Translation agencies, language service providers, in-house translation departments, localisation companies and freelance translators working through a company. It combines well with ISO 9001 and, for confidential projects, ISO 27001.

How to Spot a Genuine ISO Certificate

ISO certification has become very popular in India, and unfortunately so have low-quality “paper certificates”. A certificate issued without a proper audit may be rejected by your customers and can damage your brand. Before choosing a provider, check that:

  • Your translation process and records are actually audited.
  • The certificate carries a unique number you can verify.
  • The provider is clear about accreditation status.
  • You are not promised certification in a day.

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Frequently Asked Questions

What is ISO 17100?

It is the international standard for translation services, setting requirements for processes, resources and quality.

What is the current version?

ISO 17100:2015, with its 2017 amendment, is the current edition. A revision is in development but has not been published.

Who can be certified?

Translation service providers, including agencies and in-house translation teams.

What is the second-person check?

The standard requires every translation to be checked by a qualified person other than the translator before delivery.

Does it cover machine translation?

ISO 17100 describes a human translation service. Post-editing of machine translation is covered by a separate standard, ISO 18587. Contact us if this applies to you.

How long does certification take?

It depends on your size and how mature your process is. Contact us for a timeline for your organisation.

How much does ISO 17100 certification cost?

Cost depends on the number of people, locations and scope. Contact us for a free quote.

Ready to Get ISO 17100 Certified?

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